Why Fast Series?
- Exceptionally Easy To Use
- Rich functionalities specializes to Contact Center CRM
- Flexible Customization features dependeing on business requirements
- Proven Track Records in various industries
- Available both On-premise and Cloud Service
- Reliable and high-qulity after services
Fast Series Customers
What is Fast Series?
The Most Proven CRM/FAQ Solution for Contact Center
Fast Series* is the best practice CRM system for Contact Center. All products are available both On-premise and Cloud Service.
* "Fast Series" is the collectively name of 4 products: FastHelp5, FastHelp Pe, FastPromo, FastAnswer
are available on Cloud service
Fast Series provides QoS improvement and Operational Efficiency for Contact Center (Call Center)
"Quick", "Right" and "Flexible" customer service gives exceptional customer experiences (CX) as well as improving retention of customers.
Solutions Fast Series Delivers
- Product"FastChat" supporting the Web chat of FastHelp5 (Contact Center CRM system) has been released.
- ProductNew version of FAQ, knowledge management system "FastAnswer2" has been released.
- ReleaseTechMatrix Opens Representative Office in Bangkok, Thailand
- Releasetranscosmos (Thailand) Selects TechMatrix's Contact Center CRM System and Avaya Japan's Small to Medium-sized Contact Center Solution