Why Fast Series?

  • Exceptionally Easy To Use
  • Rich functionalities specializes to Contact Center CRM
  • Flexible Customization features dependeing on business requirements
  • Proven Track Records in various industries
  • Available both On-premise and Cloud Service
  • Reliable and high-qulity after services

Fast Series Customers

  • Suzuki Motor Corporation
  • asahikasei
  • FamilyMart Co., Ltd.
  • Rakuten Securities, Inc.
  • Sapporo Dome Co., Ltd.
  • Taisho Toyama Pharmaceutical Co., Ltd.
  • Sagamihara City

See All Customer Success Stories

What is Fast Series?

The Most Proven CRM/FAQ Solution for Contact Center

Fast Series* is the best practice CRM system for Contact Center. All products are available both On-premise and Cloud Service.

* "Fast Series" is the collectively name of 4 products: FastHelp5, FastHelp Pe, FastPromo, FastAnswer

Collaboration with LINE Customer Connect · Chat Bot

Fast Series provides QoS improvement and Operational Efficiency for Contact Center (Call Center)

"Quick", "Right" and "Flexible" customer service gives exceptional customer experiences (CX) as well as improving retention of customers.

Solutions Fast Series Delivers

Provide High Quality Customer Service, Manage/Monitor operations efficiently, R&D on Voice of Customers, Business operations on Voice of Customers, Customer Services in Multi-Channels, Improve performance with CTI, Share knowledge in company-wide, Manage Customer information in a single DB, Publish Contact Center know-hows to FAQ pages, Deliver Better Self-service, Standardize QoS of all agents, Make FAQ available to Smart-devices, Analyze VoCs, Exchange data smoothly with other systems, Research easily recorded voice data