New version of FAQ, knowledge management system "FastAnswer2" has been released.
～ Significantly strengthen both external publishing function to support users' self-solution and quality control function of knowledge data. ～
TechMatrix Corporation (President & CEO: Mr.Takashi Yuri, head office: Minato-ku, Tokyo Japan) FAQ will start selling the new version of knowledge management system "FastAnswer 2" on June 1, 2018.
FastAnswer2 strengthens "quality control" function that improves the quality of FAQ knowledge through revision history management and approval workflow, as well as "external publishing" function that discloses FAQ knowledge to be created and used inside the company to the Internet. Though these functions, we encourage our customers to resolve themselves promptly and improve customer experiences. This release will be scheduled for July 31, 2018.
※For more information※
TMX Press Release FastAnswer2