How it works (Implementation image)

Improve productivity of Drug Information Center

FastHelp Pe (Pharmaceutical edition) is the CRM System specialized to Drug Information (DI) Center of Pharmaceutical Company. It is based on FastHelp which is the best practices of Contact Center CRM, and expanded its functions to support DI Center specific business operations.

Integration Image

FastHelp Pe significantly improves operational efficiency with its rich functions, including information sharing with MR, unified management of contact histories and hospital information, smooth ticket escalations to managers, workflow management and etc.

In addition, it is possible through cooperation FAQ system "FastAnswer" to publish know-hows and knowledge of DI Center as FAQ contents in order to support MRs. MRs can search the knowledge information with the smart devices in anywhere.

FastHelp Pe/Integration Image

FastHelp Pe Integration Image

Price information & Inquiry about FastHelp Pe

Please contact us for further information

Phone

TechMatrix Corporation Co.,Ltd.
CRM Solutions Sales Department

Monday - Friday (9:00-17:00) (Thai Local Time)

(66) 2-666-4853

Email

crm@techmatrix.co.jp